Bet Jali Privacy Policy — Your data is completely safe with us

Bet Jali ("we", "us", "our") takes your privacy extremely seriously. This Privacy Policy explains what information we collect when you use the Bet Jali platform, how we use it, and the steps we take to keep it secure.

We understand that people have many questions when sharing information online. That's why we've written this policy in plain, straightforward language — so you know exactly what happens with your data.

By using this platform, you agree to this Privacy Policy. If you have any objections, please contact us or discontinue use of the platform.

Bet Jali collects two types of information — what you provide directly, and what is collected automatically.

Bet Jali uses your information only for the following purposes:

• To create and manage your account.
• To process deposit and withdrawal transactions.
• To award bonuses and rewards.
• To provide customer support and resolve complaints.
• To detect and prevent fraud and other unlawful activity.
• To improve platform services and develop new features.
• To meet legal and regulatory obligations.
• To send you promotional offers with your consent.

We never share or sell your data to third parties for advertising purposes. Your betting history and financial information are kept strictly confidential.

Bet Jali may share your information only in limited circumstances, and only with the following parties:

• Payment Processors: Payment services like Mobile Pay and Nagad only receive the information strictly necessary to process your transaction.
• Identity Verification Service: Licensed verification providers for the KYC process.
• Legal Authorities: In response to lawful requests from courts or government authorities under applicable laws of Bangladesh.
• Security Specialist: For platform security audits only — they are not permitted to use your data for any other purpose.

The Bet Jali website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

You can disable cookies through your browser settings, though doing so may cause some features to not work as intended.

To keep your information secure, Bet Jali has implemented multiple layers of security measures:

While we maintain the highest security standards, no method of transmission over the internet is 100% secure. We encourage you to stay vigilant — use a strong password and never share it with anyone.

Bet Jali does not retain any data longer than necessary. Retention periods by data type:

• Active account data: retained for as long as the account remains active.
• Transaction records: 5 years, in accordance with Bangladesh financial regulations.
• KYC documents: 3 years after verification.
• Customer support communications: 2 years.
• Closed account data: retained for 1 year after closure, then permanently deleted.
• Marketing preferences: until you change them.

As a Bet Jali member, you have the following rights over your personal data:

Bet Jali strictly prohibits anyone under the age of 18 from creating an account on the platform. We do not knowingly collect any information from minors.

If we discover that a minor has created an account using false information, we will immediately close that account and permanently delete all associated data.

Bet Jali may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via SMS or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, complaints, or rights requests related to our Privacy Policy, please contact our Data Protection team: